Terms of service
Terms of Service
Effective Date: 22-01-2025
Welcome to Karley Radiance! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our services, you agree to these Terms. Please read them carefully.
1. General Terms
1.1 Agreement to Terms
By accessing or using any part of Karley Radiance’s website or purchasing products, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1.2 Updates to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services indicates acceptance of the revised Terms.
2. Eligibility
2.1 Age Requirement
You must be at least 18 years old to use our services. If you are under 18, parental or guardian consent is required.
2.2 Account Responsibility
If you create an account with us, you are responsible for maintaining its confidentiality and for all activities under your account. Notify us immediately of any unauthorized use.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate product information. However, we do not guarantee that product descriptions, images, or other content are error-free, complete, or current.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
4. Purchases and Payments
4.1 Pricing
All prices are listed in KES(kenyan shillings) and are subject to change without notice. Prices do not include shipping fees unless otherwise stated.
4.2 Payments
We accept various payment methods as listed on our website. By completing a transaction, you represent and warrant that you have the legal right to use the payment method.
4.3 Order Processing
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability.
5. Shipping and Delivery
5.1 Shipping Policy
We ship within africa at owners cost. Delivery timelines are estimates and may vary due to circumstances beyond our control.
5.2 Risk of Loss
Once your order is dispached, the risk of loss passes to you. Please ensure your delivery information is accurate.
6. No Return Policy
6.1 Non-Returnable Products
Due to hygiene and safety concerns, we do not accept returns or exchanges for any products. Please review your order carefully before purchasing.
6.2 Exceptions
If the wrong product is delivered or your order arrives damaged, contact us within 24hours with your order number and photos for review.
7. Intellectual Property
7.1 Ownership
All content on our website, including text, images, logos, and graphics, is the property of Karley Radiance and is protected by copyright and trademark laws.
7.2 Use Restrictions
You may not reproduce, distribute, or modify our content without prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Karley Radiance shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.
9. Indemnification
You agree to indemnify and hold Karley Radiance harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of our services.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email:carol.mueni@karleyradiance.com
Phone:0719311145
Address:Mithoo Biashara centre shop B18
Thank you for choosing Karley Radiance.